Delivery

Shipping terms

 
We offer different shipping methods to our European costumers.

 

Self-Pickup

The self-pickup is possible for costumers with delivery address in Germany, but not at any time. If you choose the self-pickup, please contact us to be sure, that someone is in the office at the time of your visit. The self-pickup is free of charge. Maybe we charge the costs of packaging.

 

Postal item (Warensendung) within Germany

The shipping of your order as a postal item is possible if your order will be send within of Germany. Restrictions could be possible by the size or the weight of the order. The costs are calculated automatically by the Shop-System. Your order will be delivered by PostModern (MEDIA Logistik GmbH). After leaving us, the parcel needs 2 to 7 working days inside of Germany. We do not have any infuence to the duration of the shipping. We inform our costumers in any case, if the order leaves our house. Tracking and Tracing is not available for postal items . The shipping of postal items is always without transport insurance. If there are better or mor sinfull ways of shipping, (e.g. Letter, Maxi-Letter,...) we would choose it.

These are the shipping costs for postal items:

  2,50 € (within Germany only)

 

Small Parcel (Päckchen) outside of Germany

The shipping of your order as a small parcel is possible if your order will be send outside of Germany. Restrictions could be possible by the size or the weight of the order. The costs are calculated automatically by the Shop-System. Your order will be delivered by DHL or Deutsche Post AG. After leaving us, the parcel needs 7 to 21 working days outside of Germany. We do not have any infuence to the duration of the shipping. We inform our costumers in any case, if the order leaves our house. Tracking and Tracing is only available for small parcels with the option +PLUS. The shipping of small parcels is always without transport insurance, except with the option +PLUS (up to 50,00 €). If there are better or more sinful ways of shipping, (e.g. Letter, Maxi-Letter,...) we could choose it.

These are the shipping costs for DHL small parcels:

  8,00 € within the EU*
10,20 € within the EU* (option +PLUS)
13,00 € outside of the EU**

 

DHL Parcel (Paket) worldwide

The shipping of your order as a parcel is possible without weight limitation within Germany. The shipping of your order as a parcel outside of Germany is possible up to 31,5 kg of weight (incl. packaging material). Further restrictions could be possible by the size of the order. The costs are calculated automatically by the Shop-System. Your order will be delivered by DHL. If DHL is not operating in the receiving country, the order will be transmitted to a local mail-order establishment by DHL. After leaving us, the parcel needs 2 to 4 working days within Germany and 7 to 21 working days outside of Germany. We do not have any infuence to the duration of the shipping. We inform our costumers in any case, if the order leaves our house. The order is insured up to 500,00 €. Tracing and tracking is possible. Herefor we will send your E-Mail-Address to DHL. We will transmit the trace ans tracking information to you. Orders with a value bigger than 65,00 € will delivered for free within Germany.

The shipping costs for DHL parcels depend on the receiving country and the weight (incl. packaging material):

Parcels within Germany:
3,50 € w/o weight limitation
free shipping for orders from 65,00 € value (brutto)

Parcels within the EU*:
12,00 € basic charge plus 1,20 € per kg order weight (plus 1,20 € per 2,20 lb)

Parcels outside of the EU**:
(additional customs duties are possible)
12,00 € basic charge plus 2,00 € per kg order weight (plus 1,20 € per 2,20 lb)



*Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus (except north), Czech Republic, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France (except overseas areas and departements), Greece (except Mount Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except areas outside Europe), Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain (except the Canary Islands, Ceuta + Melilla), Sweden, United Kingdom (except the Channel Islands), Vatican City
**Aland Islands (Finland), Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Campione d'Italia (Italy), Canary Islands (Spain), Ceuta (Spain), Cyprus (North), Faroe Islands (Denmark), Gibraltar (Great Britain), Greenland (Denmark), Guernsey (Great Britain), Iceland, Jersey (Great Britain), Kazakhstan, Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Mount Athos (Greece), Norway, Russian Federation, Serbia, Switzerland, Ukraine